Category Archives: Others

How to Pay Using Credit Card and Checkout as a Guest

True Ceylon spices allows to pay through following two payment methods.

  1. Paypal
  2. International credit or debit card

If you are having troubles to initiate your payments using credit or debit card, this guide helps you. No Paypal account is required to complete the process.

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08. Unfortunately, Paypal not allowed to proceed payments from Pakistan customers. Please use ‘Direct banks transfer’ option and deposit money to our bank account with following details on order confirmation page.

Covid-19 status update

Status updated on 06th September, 2021

Sri Lankan government has extended island-wide lock-down up to 13th September 2021.

We use alternative providers to forward your packages. Some delays may occur accordingly.

We respect your cooperation and sincerely apologize for the inconvenience caused.

Note: If you unable to see ‘Economy shipping’ option in your ‘Cart’ or ‘Checkout’ page, it is due to unavailability of ‘Economy shipping’ to your country in the movement.

Status updated on 29th August, 2021

We regret to inform you that, Sri Lankan government is extended island-wide lock-down up to 6th September 2021. 

Shipments will be continued thereafter. 

Note: f you unable to see ‘Economy shipping’ option in your ‘Cart’ or ‘Checkout’ page, it is due to unavailability of ‘Economy shipping’ to your country in the movement.

Status updated on 21st August, 2021

We regret to inform you that, Sri Lankan government announced a  island-wide lock-down up to 30th of August, 2021. Accordingly, we unable to ship your packages until end of  this lock-down. Those will be shipped from 31st of August, 2021.

Express shipping‘ will be  worked as normal after 30th. But, Economy shipping is limited. If you unable to see ‘Economy shipping’ option in your ‘Cart’ or ‘Checkout’ page, it is due to unavailability of ‘Economy shipping’ to your country in the movement.

Status updated on 26th June, 2021

Economy shipping is working for limited countries. Express shipping is working for all  countries. But, some delays may occur.

Status updated on 8th June, 2021

A locked down applied over the country due to the effect of Covid-19 and extended until 14th June, . Orders are delayed and will be shipped thereafter.

Status updated on 13th May, 2021

Economy shipping is discontinued for USA and Canada by Sri Lankan postal service.

Status updated on 02nd October, 2020

The pandemic situation is affecting our shipments. The situation as follows.

01. Express shipments are working as normal.

02. Economy shipping is working with delays for following 37 countries.

  1. Australia
  2. Bahrain
  3. Belgium
  4. Canada
  5. Cyprus
  6. Denmark
  7. France
  8. Germany
  9. Greece
  10. Hong Kong
  11. India
  12. Ireland
  13. Israel
  14. Italy
  15. Japan
  16. Jordan
  17. Korea
  18. Kuwait
  19. Lebanon
  20. Malaysia
  21. Maldives
  22. Netherlands
  23. New Zealand
  24. Norway
  25. Oman
  26. Pakistan
  27. Qatar
  28. Russia
  29. Saudi Arabia
  30. Singapore
  31. Spain
  32. Switzerland
  33. Thailand
  34. Turkey
  35. UAE
  36. United Kingdom (UK)
  37. United States of America (USA)

Feel free to contact us if further information required.Stay home.

Stay Safe.

Thanks.

 

Status updated on 16th July, 2020

The pandemic situation is affecting our shipments. The situation as follows.

01. Express shipments are working as normal.

02. Economy shipping is working with delays for following 22 countries.

  1. Australia
  2. Belgium
  3. Canada
  4. China
  5. France
  6. Germany
  7. Greece
  8. Hong Kong
  9. India
  10. Israel
  11. Italy
  12. Japan
  13. Maldives
  14. Netherlands
  15. Qatar
  16. Russia
  17. Singapore
  18. Spain
  19. Switzerland
  20. Turkey
  21. UAE
  22. United Kingdom (UK)
  23. United States of America (USA)

Feel free to contact us if further information required.Stay home.

Stay Safe.

Thanks.

Status updated on 29th June, 2020

We had delivery delays to the pandemic situation and the current situation as follows.

01. Express shipments are working as normal.

02. Economy shipping and Air Parcel services are working with delays for Hong Kong, China, Australia, United Kingdom, Japan, Singapore, Qatar, Germany and India. Except, packages are not accepting by postal service.

We discourage your to select Economy shipping as you shipping option. Because, this service is not in satisfactory level yet.

Feel free to contact us if further information required.

Stay home. Stay Safe.

Thanks.

 

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