Feedback Always Welcomed. Please add your question, comment or feedback using the form at bottom of the page.

44 Responses to Feedback

  1. Vicky says:

    I am in Western Canada,where can I buy Ceylon Cinnamon?

  2. TCS says:

    I am happy to answer your request.

    Sri Lanka exports cinnamon to many countries. But I don’t know where is the exact place to buy this products in your country.

    We are cinnamon growers & we export high quality Ceylon cinnamon from our lands to worldwide. You can buy 100g to thousand of kilograms from us.

    Our products are really natural and we never use chemicals to get artificial appearance. Images in this site represents actual appearance of our products.

    You can use below options to buy our products.

    – ‘Shop’ in this website. Please refer menu bar above.
    – If you prefer to use money orders or related payment method/ additional information, clarification or bulk quantity, please contact us using our email info(at)


  3. Tholakele says:

    I would like to know where can I get the Shri lanka cinnamon in South Africa, Durban. It proves to have so many benefits.

  4. TCS says:

    Answer for the first comment may give the answer for your question. If you need additional clarification, let me know.

  5. Kim says:

    I would like to order this Ceylon cinnamon, I live in Ottawa Ontario, Canada….How can I order this?

  6. TCS says:

    I don’t have a idea about local suppliers. If you order it on this website, we will ship it within 24 hours in weekdays.

  7. Kayne Chong says:

    can you advise payment and shipping to Singapore for Cinnamon powder. For personal use. Thank You.


  8. TCS says:

    You can pay through Paypal or using electronic cards. The payment process is fully secured by 2Checkout secure payment gateways.

  9. Rhue says:

    Hie dear did you manage to get your Ceylon cinnamon from Srilanka.I’m in johannesburg and I also need it.

  10. Rhue says:

    Hie Admin I live in Johannesburg South Africa n how can I get ceylon cinnamon to this side?.Please help

  11. TCS says:

    True Ceylon Spices is a native Sri Lankan company registered in Sri Lanka. The company sells cinnamon collected from own land. The shipping Location is Southern part of Sri Lanka.

  12. TCS says:

    We have delivered orders to South Africa. But, it takes more time than normal. Some of last orders took 6 weeks to the destination. Alternately, you can ask for fast delivery from us if you can pay the additional cost.


  13. Frank says:

    What are the grade of your cinnamon? And are they organic?

  14. TCS says:

    The product grades are C4 and C5. If you need Alba quality, we can supply. But, it is much expensive. Some of sellers are selling normal cinnamon grades (C4/ C5) as Alba.

    Our products are organically grown in own cultivation in Sri Lanka. We never use Weedicide/ Pesticide for cultivation. All clearing & related works done by labours, manually. Please refer product images.

    We do not use sulfur for refine the product. You will receive organically grown, weedicide & pesticide free, 0% sulfur Ceylon cinnamon sticks and powder from us.

  15. harshu says:

    hai can i get cinnamon leaf oil.

  16. TCS says:

    Sure. We already listed the item.

  17. Siriwipanan says:

    This is to inform you that I have already received the package yesterday. I would like to know if I should keep the stick in the refrigerator. Also, what is it’s life time?

  18. Comfort Essien says:

    Hello Sir,
    I just want to inform you that I received my package in good order..Thanks much and hoping my subsequent order will be much faster.
    I’m impressed about your services.

  19. TCS says:

    Thanks for your information. Your order has been delivered to Nigeria. So, it took little more time than usual.

  20. Song Boon says:

    Hi , I have received the order. Can I ask you, this Cinnamon Leaf Oil, can it be used to make bread or other food. What is the best usage for the oil.

  21. TCS says:

    Use it as a disinfectant, Make a facial scrub. Mix it with cinnamon sugar, orange juice, and olive oil to create a rejuvenating scrub, Gargle as a mouthwash, Add it to your foot soak, Use cinnamon leaf oil as an insect repellent, Add it to your shampoo.

  22. TCS says:

    Do not put it in a refrigerator. Keep it as dry form. Dry it under sunlight if wet. Check it once a month or two. If wet, dry it again

  23. Bharath B. says:

    I Received the shipment today afternoon, glad to have found your site, I will be buying cinnamon like this once every few months for a long time since I have seen the importance in cinnamon and as well start referring your site to people I know who may be interested.


  24. Hemal Shah says:

    Hi ..really wonderful site..good to see..clear
    I need 1kg or more (depends upon shipment charges) stick cinnamon and black peppers 200gm
    We stay in India and m into vegan baker we make all vegan food now festivals around the corner ..need cinnamon stick ..just let me knw how you gone shipment and how long it’s tk and any custom
    Duty to pay..?

  25. TCS says:

    Please refer given prices on sales page. We think no any custom fee applies in India, for spice products.

  26. Radha says:

    I want to order Ceylon Cinnamon Sticks. I stay in Singapore. Can you let me know how many days it will take to deliver after the payment is made. Also, please advise me on the mode of payment.

  27. TCS says:

    Normally it will take 20-30 days under standard shipping. We able to send it through express shipping if the customer pays additional shipping charges. But, it is expensive option and not recommended for small orders.

  28. anurag says:

    how to create account for login..i am anew to register

  29. TCS says:

    The account creation page will come before make payment for a item.

  30. sandy foshee says:

    You stated that ground ceylon cinnamon loses it potency and aroma quickly, so do you recommend cinnamon sticks? If so, do I grind them myself to take as a daily supplement? What are your suggestions?

  31. TCS says:

    It is not a quick lose. The aroma and taste reduce with time. Cinnamon powder can keep a year with a air tight container. If you use cinnamon sticks, the taste and aroma will keep more than two years.

    What I need to highlight is do not buy big quantity than your normal usage (ex. quantity for one or two years). We also do not keep a big cinnamon powder stock. We are keeping as sticks and grounding according to the sales flow.

  32. Seenu says:


    This is to inform that I’ve received my package in good condition against the order No.1141, nice service.

    Thank you very much

  33. TCS says:

    While your purchase with us, the shipping cost will calculate automatically in the Cart page, after you have entered the delivery location.

  34. Joan Crichlow says:

    Hi I am a first time customer and would like to know how much shipping for a small cinnamon sticks order. I am interested in trying the smallest amount. I live in Temple Hills MD USA

  35. TCS says:

    It will take 2-4 weeks under standard shipping. Express shipping will take 6-10 days.

  36. Lokesh N says:


    I am first time buyer here.
    Can i know shipping time to India for Economy Intn’l shipping.

    With Thanks and regards,

  37. W Hwang says:

    Do you have shop in Columbus? And where if so.

  38. TCS says:

    Sorry. We don’t have outlets outside of Sri Lanka (Ceylon).

  39. Harold Vos says:

    After a bit of a mix up on what I ordered and what actually arrived, the problem was rectified on the second shipment. What was very pleasant was to be able to communicate via WhatsApp with the owner to clarify the issue.

    A good product with shipment arriving promptly. I will definitely be a returning customer. Thank you to the staff of True Ceylon Spices for their great service.

    Give them a try, well worth it. Harold Vos

  40. Steve says:

    Are any other Alba sticks available vacuum packed besides the 4oz (113gram)packages? Are the non-vacuum packed sticks in plastic bags fully dried? Thanks!

  41. Charleen Sturdivant says:

    Is the health benefits in the Alba Cinnamon greater or the same as your regular ceylon cinnamon?

  42. TCS says:

    No. Almost same.

    Alba is the top grade of Ceylon cinnamon. You may know other grades C5 Special, C5, …., M5, M4 … H1, H2 …

    Alba has special taste and appearance because it produces from young and well maintained Ceylon cinnamon cultivation. Alba sticks less in diameter and always high in price.

  43. TCS says:

    Yes. Both use same materials. The packing only the difference.

  44. Paul L says:

    Chandana and the team at True Ceylon Spices are an A+ organization.

    I live in San Diego and they went out of their way to ensure I received my CEYLON Cinnamon during the COVID crisis.

    I performed many hours of online research prior to my initial 2019 purchase and now – as a repeat customer in 2020 – can confirm their CEYLON is the highest quality, from the source, Cinnamon one can buy.

    Due to the volume of inferior and potentially dangerous to health Cinnamon out there both on-line and in US stores, it’s advisable to make the extra effort and purchase from a Sri Lankan (where Ceylon Cinnamon originates) company, like True Ceylon, one that harvests directly at the site of growth, with no middleman and a pure healthy product.

    100% recommended! Thank you everyone at TCS!

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